FAULTLINE

Process

Method over guesswork.

A clear, repeatable sequence so you always know what happens next.

  1. STEP 01

    Enquiry

    You send a short description of the website or workflow through the contact form.

  2. STEP 02

    Intake

    We confirm scope and request the information needed — access, context, goals. The 48-hour Clarity Audit clock starts once everything is received.

  3. STEP 03

    Investigation

    Structured review against evidence: what is actually happening, where it fails, and why.

  4. STEP 04

    Findings

    3–5 clearly documented findings, each tied to the evidence behind it.

  5. STEP 05

    Action plan

    Prioritized recommendations in a written plan you can act on yourself — or have us engineer.